Front Desk Reference Guide
Referral Program FAQ
“Membership on us! Refer and pay for your membership, compliment yourself and pay for upgrades, lessons, leagues, and clinics… all while growing your community.”
Program Eligibility
Who IS Eligible
- ✓ Any currently active, paid member in good standing.
- ✓ Non-standard members (juniors, seniors, open-play) referring any membership type.
- ✓ Members at different clubs referring each other (not simultaneously).
Reward Amounts (Account Credit)
Referring to Standard Tier
Gold · Platinum · Diamond
*Unlimited Credit
Amount standardized across all clubs.
Referring to Non-Standard Tier
Junior · Senior · Open-Play · etc.
**$25 Credit
Per referral. Referrer must be in good standing.
* Volume-Based Sliding Scale: Reward payouts for standard tier referrals operate on a quantity-based sliding scale per quarter. The more referrals a member makes within a single payout period, the higher the Account Credit value earned per referral.
** Non-Standard Exclusions: Non-Standard Members that are referred pay a flat $25 in Account Credit, but those types of referrals do not count toward the quantity based sliding-scale.
Payout Schedule (Quarterly)
Credits are compiled at end of quarter and posted to member account by the 15th of the first month of the following quarter.
Common Scenarios & FAQ
When did Center Court launch the referral program?
Is there a limit to how many people I can refer?
What if the referred member cancels immediately?
Can I use my Account Credit to buy food, drinks, or pro-shop gear?
Can Account Credit be used to upgrade my membership tier?
What if the referring member cancels before the payout period ends?
Can a member get credit if they forgot to mention the referral?
Do I get credit if I refer a family member who lives in my household?
What if the referring member was on a Freeze when the new member signed up?
Can I use my Account Credit to pay for clinics, leagues, or private lessons?
Do I get credit if the person I refer joins a different Center Court location?
Can a same-day new member refer someone right away?
Does Account Credit expire?
Can I refer a coworker or my entire office?
Two people sign up the same day and want to refer each other — is that allowed?
The referred member joined a different club with a higher/lower Gold rate — do amounts differ?
Can a member use their Account Credit to pay a cancellation fee?
Disqualifications & Ineligibility
Who is NOT Eligible
- ✗ Non-active or non-paying members.
- ✗ Members with a bill overdue by more than 30 days.
- ✗ Members currently on a Freeze (eligible again once reactivated).
- ✗ Same-day referrals — member must be active 7+ days first.