Center Court Pickleball Club Policies

Center Court Pickleball Club Policies

These policies help us provide an exceptional, respectful, and safe experience for everyone who plays with us. Thank you for doing your part to uphold the standards of our community.

General Policies

  • Shirt and court shoes are always required.
  • Outside food and beverages are not allowed; exceptions are medically necessary food items (e.g., gluten-free snacks, allergy-safe foods).
  • To ensure the comfort, safety, and cleanliness of our facilities, animals are not permitted. This includes dogs and other pets. Exceptions may be made for service animals as defined by the ADA. Service animals must remain under control at all times.
  • Speakers are not permitted.

Court Usage & Reservations

  • Each member may make one court reservation per day.
  • A member’s account may hold between 3-5 live court reservations at a time, with more available based on membership tier.
  • Courts open for booking 6-10 days in advance (depending on membership level).
  • All court reservations must include the full names of participating members and/or guests.
  • Members may rent a club ball machine or bring their own for an additional fee (depending on membership level). Use is permitted only during designated non-prime hours to ensure fair court access.

Booking Procedures

  • All court bookings must be made through the mobile app or website. The front desk is not authorized to book courts on your behalf.
  • If your account has reached its reservation limit, you will not be permitted to book a court unless a same-day booking is available.
  • Only court reservations count toward your booking limit: you may still participate in open play, leagues, clinics, lessons, and other club programs without affecting your reservation count.

Timing & Access

Same-Day Reservations

  • Allowed within 12 hours of court time and do not count against your reservation limit.
  • Subject to availability and must be made through the app or website.

Prime Time Policies

  • Singles play and ball machine use are not allowed during prime time.
  • Prime time hours are designated by Center Court and may vary seasonally.

Check-In & Cancellations

Check-In Requirement

  • All members must check in at the front desk by scanning their membership QR code for accurate attendance, health, safety, and insurance purposes.

Cancellations & No-Shows

  • Private lessons require a 12-hour cancellation notice. Late cancellations receive a 50% refund as account credit.
  • Clinics are pre-paid and non-refundable.
  • Court reservations and Open Play require 12-hour cancellation, or a $20 penalty applies for late cancellation or no-show.

Guests & Open Play

Guest Policy

  • Guests may attend for a $40 fee (discounts available depending on membership tier).
  • Guests must be accompanied by a member and check in at the front desk.
  • Spectators must sign a waiver but are not charged a fee.
  • Unpaid guest fees will be charged to the hosting member’s payment method on file.

Open Play

  • Members may attend up to 2 Open Play sessions per day.
  • The number of guests per session is limited.

Passes & Rates

Guest Passes

  • Memberships include a set number of monthly guest passes, based on tier.
  • Passes activate on the 1st of the month and expire on the last day. Unused passes do not roll over and have no cash value.

Winter Rates

  • Non-Member/Guest Reservation: $20 (based on a 2-hour reservation)
  • Open Play – Non-Member: $15
  • Open Play – Guests of Diamond/Platinum/Gold: $5 / $10 / $15

Juniors & Children

  • The minimum age to play is 7 years old.
  • Children under 13 must be supervised at all times unless enrolled in a staff-led program. Unattended children are not permitted in the lounge or other areas.

Junior Prime Time Access Restrictions

  • Junior Gold: 8:00 AM–12:00 PM and 4:00 PM–8:00 PM
  • Junior Platinum: 8:00 AM–12:00 PM and 6:00 PM–8:00 PM
  • Junior Diamond (4.0+ approved): No booking restrictions

Services & Rules

  • Waivers: All guests and players must sign the Waiver of Liability before participating.
  • Outside Coaching: Only affiliated coaches may provide instruction. Unauthorized lessons are strictly prohibited (report to info@centercourtpickleball.com).
  • Demo Paddles: Rent for $10/day (tier discounts apply). Fee applies toward purchase if bought.
  • Payments: Avoid the 4% convenience fee by adding an eCheck (ACH) payment method.
  • Lockers: Day-use available, cleaned nightly. Left items kept for 14 days.

Account Status & Enforcement

Member on Freeze

If a member on freeze visits the club, they will be charged the guest fee. Maximum of 2 visits per month; membership will automatically be reactivated after the 3rd visit and normal dues will resume.

Policy Enforcement

Violation of club policies may result in warnings, temporary suspension, or termination of membership at the discretion of Club management.

Policy Updates

Policies may be updated at any time. Material changes will be posted in the portal or emailed. Continued use constitutes acceptance.

Thank you for taking the time to familiarize yourself with our policies and rules. By adhering to these guidelines, you help us maintain a safe, enjoyable, and welcoming environment for everyone. We appreciate your cooperation and look forward to seeing you on the court, where together we can enjoy the best that Center Court Pickleball has to offer!

© Competitive Health Holdings DBA Center Court Pickleball Club. All rights reserved.

Last Updated: July 9, 2025

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